Welcome to JuzTods website (the "Site"). LalaChu (the "Owner") provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement").

These terms of use ("Terms") help to keep the website of LalaChu, www.juztods.com a safe marketplace and set out the full extent of any agreement reached between you and LalaChu. You should understand that by placing an order or using this website, you accept the following terms of use:

 

General

1. The owner of this website is LalaChu, whose UEN is: 53421083W

2. Your contract for purchases made through the website is with LalaChu.

3. LalaChu will not pass on your personal or credit or debit card details to any third party. We shall be entitled to process your data in accordance with the terms of our Privacy Policy.

4. You undertake that all details you provide to LalaChu for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services rendered.

5. If there are any changes to the details provided by you, it is your responsibility to inform LalaChu as soon as possible.

6. LalaChu reserves the right to cancel any order up to the point of delivery. The automatic processing of a payment and acknowledgement of an order does not constitute a legal binding contract. 

7. All purchases are non-exchangeable, non-refundable and non-transferable unless otherwise stated.

8. LalaChu reserves the right to refuse to print or produce anything that is inappropriate or is a breach of copyright.

 

Processing of orders

1. All prices include sales taxes (where applicable) unless otherwise stated. Free postage is offered for qualifying orders. Express courier service charges apply.

2. It is your responsibility to fill up the details correctly during the check out process and re-confirm the information on your order confirmation send to you after the order is placed. JuzTods will not be responsible for any incorrect input result in failed delivery or wrong design received.

3. Your information is stored in our databases. We take precautions to ensure that the information is secure.

4. Valid discount codes must be entered at the time of checkout. JuzTods may add reward points to the value of the discount to a customer’s account in place of a missed discount code, which will be at the discretion of the business.

 

Delivery

1. JuzTods aims to dispatch all items within 7 working days from receiving your order.

2. The period stated within which you will receive your order are approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation.

3. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event beyond our reasonable control.

 

Return/Faulty items
Generally, orders placed are NON-RETURNABLE and NON REFUNDABLE

In the event of duplicated order, it will be cancelled and the amount will be returned in the form of voucher or coupon.

If the product is found to be faulty or defected, we will be glad to offer you a replacement. All of our products come with a 1 month warranty. Simply contact us at hello@juztods.com, attached with a photo of the item/s received and order number.
Pls allow 3 to 5 working days for the replaced items to be printed and reach you as per shipping days stated.

 

Complaints/Feedback
As much as we put in our best effort to create a wonderful product for our customers, in the event of any unsatisfactory with any of our quality or services, please contact us at hello@juztods.com. We will be more than happy to rectify and resolve at the soonest.

 

Privacy and Security

Privacy, security and confidentiality are important to our customers to make our website a safe trading place. We have taken every possible precaution to ensure your personal information is secured.

 

When registering for an account or at various stages of the checkout process, you will be prompted to provide personal information such as billing address, delivery address, name etc. This information will enable us to effectively process your order and manage your account. It is not collated for any other purpose. We do not store customers Financial Information (Credit or Debit Card Details). We do not sell nor distribute or lease your personal information to third parties unless your consent or are required by law.

 

If you subscribe to our mailing list, we will send you periodic newsletter about new product launches, special offers and sales. If you do not wish to receive our newsletter or promotional materials, you may opt-out at any point of time. If you choose not to subscribe to our mailing list, the only emails that we will send you will be essential related to your order.

 

Our customers’ privacy and security are our utmost priority. We use the latest technology (which is the industry standard security protocol) to protect your credit card details. Our Secure Sockets Layer (SSL) technology encrypts all of your personal information into bits of code that are then securely transmitted over the Internet.